Please make appointments by calling the front desk at least 24 hours in advance, walk ins are welcome upon availability. Please arrive 15 minutes before your appointment to allow for you to change and relax.
Please advise us of medical conditions or allergies you have. Heat treatments like hydrotherapy and body wraps should be avoided if you are pregnant, have high blood pressure, or any type of heart condition or diabetes.
For reservations or questions about our treatments, please call us at: 909. 621.5140
We do not currently accept reservations online. (coming soon)
A membership at Cielo Mio allows you to chose your treatment every month at a discounted price. Select your membership packages, complete an application form and pay by standing order. your chosen membership must run for a minimum period of 6 months. each membership offers a set allocation of treatment each month. The set treatment cannot be changed or carried forward into subsequent months if unused. if you are unable to keep to schedule. without prior notification, the appointment cannot be rebooked that month, or carried forward to the fallowing month. we cannot be responsible for unavailability of appointments and would advise members to book well in advance.
There is no refund of the membership fee, failure to pay within five business days will result in a $10 late fee. A $ 20 service charge is applied to all returned checks. Unpaid balances will be sent to collections. This agreement is on a 6 month basis with a one mont early termination fee.
If you are not satisfied or uncomfortable with the performance of the technician within the first 10 minutes of the treatment or service please, let the technician know so he or she can end the treatment/service.
Please arrive at least 15 minutes prior to your scheduled appointment to allow yourself time to change and relax. With each treatment.
We strive to provide our guests a tranquil retreat from the day-to-day. Please help us by turning off cell phones and pagers upon entering the spa.
We understand if you have to reschedule your treatment. As a courtesy to our guests and staff, please notify us at least 24 hours in advance if you are unable to make your scheduled appointment. Our staff are dedicated to their clients for the full time allotted for a service. Therefore cancellations within 24 hours will be charged 50% for the scheduled service.
Industry standard tipping is 15% - 20% of the price of the service provided. However, the amount you leave is completely at your discretion. For your convenience, tips envelopes are available at the receptions desks for cash tips, or you may also leave a tip on a credit card when you pay for your service.
- MasterCard
- Visa
- American Express
- Discover
- Spa Finder Gift Certificates
- Checks/Travellers
Sunday - Monday 11AM - 6PM
Tuesday - Saturday 9AM - 7PM |
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